Legal information

These General Terms and Conditions of Use (hereinafter the "GTC") describe the terms and conditions under which ILY Hotels la Rosière provides a service for consulting and creating customised stays in its establishment (hereinafter the "Service") to the user (hereinafter the "user"). Access to this Service is subject to compliance with this legal notice. Any Internet user wishing to access the Service must have read these General Conditions of Use beforehand and undertakes to respect them unreservedly.

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Legal information

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Owner: OPCO LA ROSIERE

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Share capital: €1,000

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VAT Intracom. FR15901776021

RCS : Montpellier B 901 776 021

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Creator : Influence Society

Publication manager: Guillaume Multrier

Webmaster: Influence Society

Host: Amazon Web Services, Inc.

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ARTICLE 1 - INTELLECTUAL PROPERTY

he presentation and each of the elements, including trademarks, logos and domain names, appearing on the www.ily-hotels.com site are protected by the laws in force on intellectual property and belong to the establishment or are the subject of an authorisation of use. No part of the www.ily-hotels.com website may be copied, reproduced, modified, republished, loaded, distorted, transmitted or distributed in any way whatsoever, on any medium whatsoever, in whole or in part, without the prior written authorisation of the establishment, with the exception of strict use for press purposes and subject to compliance with intellectual property rights and any other property rights mentioned. Any total or partial representation of the site by any means whatsoever without the express authorisation of the establishment is prohibited and would constitute an infringement punishable by articles L.335-2 et seq. of the Intellectual Property Code. The establishment reserves the right to prosecute any act of infringement of its intellectual property rights. Only copies for private use are authorised for your personal, private and non-commercial use. The following notice must appear on any authorised copy of all or part of the content of the Site: "COPYRIGHT I.L.Y Hotels la Rosière ALL RIGHTS RESERVED". Any authorised use of the elements making up or appearing on the site must be made without distortion, modification or alteration in any way whatsoever.

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ARTICLE 2 - GENERAL DESCRIPTION OF THE SERVICE

I.L.Y Hotels la Rosière offers, within the framework of its website www.ily-hotels.com, to any person wishing to do so, to consult the site and subscribe to the newsletter. The user of this site acknowledges that he/she has the skills and means, particularly the technical means, required to access this site, and that he/she has checked that the computer configuration used does not contain any viruses and that it is in perfect working order. The user undertakes to have checked that the configuration of his/her equipment will not prejudice the service offered by I.L.Y Hotels la Rosière.

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ARTICLE 3 - OBLIGATIONS OF THE VISITOR

The visitor undertakes to visit the www.ily-hotels.com website and all the pages hosted on it only with a browser that supports JavaScript and accepts cookies. The visitor undertakes not to bring any legal action against I.L.Y Hotels la Rosière for any reason arising from non-compliance with the above-mentioned browsing restrictions. The visitor to the www.ily-hotels.com website or to a page using the service of this website acknowledges that he/she has the skills and means necessary to access the various websites accessible from it. The visitor shall have verified that the computer configuration of the Internet connection used does not contain any virus or that it is in perfect working order. I.L.Y Hotels la Rosière shall not be held liable for any malfunctioning of the latter. Any person who leaves comments or publishes as an author shall comply with these general terms of use. It is reminded that only the visitor is responsible for the content he/she publishes on the Internet, and under no circumstances shall I.L.Y Hotels la Rosière be considered responsible for the content published by a visitor. In using the service, the visitor undertakes not to engage in acts of any kind that are contrary to French law and, where applicable, to the laws of the country from which he/she is connected, that would infringe French public policy or the rights of a third party.  

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ARTICLE 4 - CASES OF NON-COMPLIANCE WITH THE CONDITIONS OF USE

Users are invited to notify I.L.Y Hotels la Rosière in the event of a breach of these General Conditions of Use via the contact form accessible from each page by clicking on the link in the persistent bar, representing an envelope.  

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ARTICLE 5 - LIABILITY OF I.L.Y HOTELS LA ROSIERE

I.L.Y Hotels la Rosière is bound by an obligation of means within the framework of these General Terms of Use and shall not be liable for any loss, prejudice or indirect damage of any kind whatsoever resulting from the management, use, operation, interruption or malfunction of the service.

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ARTICLE 6 - FORCE MAJEURE

I.L.Y Hotels la Rosière shall not be held responsible, or considered to have failed to comply with these conditions, for any delay or non-performance when the cause of the delay or non-performance is linked to a case of force majeure as defined by the case law of the French courts and tribunals, including the interruption, suspension, reduction or disruption of electricity or other services, or any interruption of telecommunications networks.However, the user declares that he/she is aware that the suppliers of the materials, software and telecommunications infrastructures used in these areas do not offer an absolute guarantee of the proper functioning of the service. As a user of technologies or infrastructures developed and supplied by third parties, I.L.Y Hotels la Rosière cannot guarantee that its service will be totally uninterrupted and without delay, especially in the event of a "bug" or product updates. In addition, I.L.Y Hotels la Rosière reserves the right to modify the content of the www.ily-hotels.com website at its sole discretion, at any time and without prior notice.

I.L.Y Hotels la Rosière reserves the right to make the Site or the services temporarily unavailable for maintenance or updating procedures.

ARTICLE 7 - INFORMATION AND CONFIDENTIALITY

In accordance with the French law of 6 January 1978 relating to information technology, files and freedoms, the automated processing of personal data carried out on the www.ily-hotels.com website has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL). In accordance with law no. 78-17 of 6 January 1978, the user may at any time access personal information concerning him/her held by I.L.Y Hotels la Rosière, and request that it be modified or deleted. Thus, in accordance with Articles 36, 39 and 40 of the French Data Protection Act, the user may request that any information concerning him/her that is inaccurate, incomplete, equivocal, outdated or whose collection, use, communication or storage is prohibited be rectified, completed, clarified, updated or deleted.At the end of the account and for all evidentiary purposes, data concerning the user may be kept and confidentially archived by I.L.Y Hotels la Rosière, in accordance with the laws in force.

In order to improve the quality of its service and to better meet the expectations of its users, I.L.Y Hotels la Rosière may be required to collect nominative data on the user, in particular through the use of markers (cookies). By continuing their browsing on the www.ily-hotels.com website, users give their consent. Moreover, they have the possibility to refuse them. As provided for by law, this consent is valid for a maximum of 13 months.

Since 25 May 2018, it is no longer mandatory for I.L.Y Hotels la Rosière to declare the website www.ily-hotels.com to the CNIL. However, personal data are collected via the website www.ily-hotels.com to create a file with said data. In accordance with the law, our files are then declared to the CNIL.

ARTICLE 8 - COOPERATION WITH PUBLIC AUTHORITIES

Altapura is legally obliged to cooperate with the authorities who wish to carry out checks on the content or identity of the users of the service, and shall comply with this. The users of the service declare that they are informed that Altapura may be released from its professional secrecy under the conditions provided for in article 6 of the law of 21 June 2004, and consent to this. Altapura is not under a general obligation to monitor the information it stores, nor to seek facts or circumstances revealing illegal activities. However, Altapura is required to inform the competent public authorities of clearly illegal activities or information of which it has become aware in the course of its business. Altapura is required to hold and retain data that may allow the identification of any person who has contributed to the creation of content on its services.

ARTICLE 9 - SETTLEMENT OF DISPUTES AND JURISDICTION

Any complaint concerning the I.L.Y Hotels la Rosière site or services must be sent by registered letter with acknowledgement of receipt to the following address I.L.Y Hotels la Rosière , les Eucherts, 73700 Montvalezan

In the event of a lack of response within 60 days from the date of referral or a negative response preventing an amicable resolution of the dispute, the customer may refer the matter to the Tourism and Travel Ombudsman whose contact details are as follows

By mail: MCP Médiation 12 square Desnouettes 75015 PARIS

By Mail: contact@mcpmediation.org

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ARTICLE 10 - AMENDMENTS AND JURISDICTION

These General Terms and Conditions of Use are governed by French law and language. The user of the www.ily-hotels.com website accepts that any dispute or grievance relating to the operation of this service shall be settled before a court of law within the jurisdiction of I.L.Y Hotels la Rosière. These General Terms and Conditions of Use may be modified by I.L.Y Hotels la Rosière at any time, in particular in the event of technical, legal or jurisprudential developments or when new services are introduced. The user must regularly check these General Conditions of Use and undertakes to immediately stop using the service in the event of disapproval of them, the user being required to accept these General Conditions of Use without reservation. Use of the service implies the user's acceptance of all the stipulations described in these General Terms of Use and of any changes that I.L.Y Hotels la Rosière may make thereto. In the event of disputes or claims arising from the user, I.L.Y Hotels la Rosière or a third party relating to the use of the service, only the version of these General Terms of Use accessible on the www.ily-hotels.In the absence of an amicable solution, any dispute that may arise between the parties concerning the formation, performance, interpretation or termination/resolution of the Contract shall fall within the exclusive jurisdiction of the Tribunal de Grande Instance located within the jurisdiction of the registered office of I.L.Y Hotels la Rosière, including in the event of summary proceedings, applications or multiple defendants.

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CONSUMER MEDIATOR

If you have a complaint, you can contact the consumer ombudsman, Médiation Tourisme et Voyage (MTV). More information on their website: mtv.travel.

COLD CALLING

In accordance with the law, you have the right to register on the Bloctel list to oppose telephone canvassing: Bloctel-Espace consommateur.